100 Main Street | P.O. Box 137
East Jordan, MI 49727
Ph: 231-536-7351 | Email: info@ejchamber.org

Senior Services & Volunteer Facilitator


Employer: Charlevoix County
Position: Senior Services & Volunteer Facilitator
Department: Commission on Aging
Pay Range: Full-time with benefits, starting hourly wage: $18.00
Job Posting Date: June 17, 2024

Position Summary
The Senior Services & Volunteer Facilitator will function as the volunteer coordinator as well as the back-up transportation resource for the Home Delivered Meal program, cook/kitchen helper and back up Site Coordinator on behalf of the Commission on Aging and reports to the Assistant Director of the Commission on Aging.

Key Areas of Responsibility include but are not limited to:

Volunteer Facilitator

  • Oversee the Charlevoix County Volunteer Program.
  • Recruiting new volunteers. This would include public speaking appearances to promote the volunteer program.
  • Assisting new volunteers through the steps to become an official Charlevoix County COA volunteer including background checks.
  • Scheduling volunteers each month. Providing a volunteer schedule to the Assistant Director each month by the last week of the previous month.
  • Training new volunteers.
  • Providing two volunteer trainings per year for each volunteer position in coordination with the Assistant Director.
  • Maintaining all volunteer records.
  • Back-up HDM driver as needed for uncovered shifts or call-ins.
  • Compiling volunteer hours report each month for the COA Executive Director.
  • Planning one volunteer appreciation event per year in coordination with the Assistant Director and Executive Director.
  • Assistant Director and /or Director will complete the evaluations.

MMAP Facilitator

  • Become MMAP Certified. Facilitate a MMAP Program at the COA.
  • Recruit volunteers to become MMAP certified and assist the COA with a robust MMAP Program.

Back-up Cook & Kitchen Assistant

  • Be dependable with work schedule as assigned. Assist with Special Events.
  • Attend staff meetings, Cook’s training, CPR, and other in-service training as appropriate.
  • Must be able to communicate effectively with senior citizens, co-workers, and office staff.
  • Assist in the preparation and packaging the Home Delivered Meals for delivery daily.
  • Make sure all stock is rotated with older to the front and newer to the back as orders come in.
  • Assist with greeting, supervision and safety of senior participants at the meal site.
  • Assist in keeping the kitchen and equipment clean and in good working condition.
  • Assist with setting up and cleaning of the salad bars.
  • Assist with
  • Wrapping Bread; Put fruit and soup in cups; Wrap Silverware; Baking cookies, etc.
  • Picking up food or supplies as necessary. Putting food orders away as necessary.
  • Washing dishes as necessary.
  • Report any malfunctioning equipment to the Food Services Manager or Assistant Director immediately.
  • Assist Cooks and the Food Services Manager with inventory of food supplies on a regular basis. This will be done by Cooks/Chefs on a semi-annual basis and by the Food Service Manager on an alternating semi-annual basis for a total of quarterly inventories. Inventory includes Pantry Inventory; Refrigerator Inventory; Freezer Inventory and Specialty Inventory.
  • Demonstrate proper hand washing techniques, knowledge of universal precautions and clean food handling.
  • Become Serve Safe certified.
  • Assist with any other tasks asked for by the Food Service Manager, Assistant Director and /or Director to make sure meals are provided safely.

Back-up Site Coordinator

  • Assist as back up when there is no Site Coordinator on site as meal host and activity facilitator.
  • Assist with meal site statistics required for Commission on Aging reimbursement, accurate meal counts, temperature logs, make change, process deposits.
  • Assist with cleaning and safety/cleanliness checks of senior center to ensure proper functioning of the senior center.


  • Individual with a track record of providing high quality customer service.
  • Must be able to lift to 50 pounds.
  • Have a valid Driver’s License and current Automobile Insurance.
  • Individual with a sound understanding of the Commission’s programs and the needs of our clients and our aging community.
  • Team builder who promotes effective teams.
  • Great communicator and listener, quick and clear thinker, calm under pressure.
  • Intermediate user of computer applications in order to maximize performance processes.
  • Strong collaborator to help achieve commission goals.

Knowledge and Skills

  • Road Safety & Food Safety
  • Oral & Written communication.
  • Decision making & problem solving.
  • Leadership, planning and organization.
  • Interpersonal sensitivity & flexibility.

Job Location/ Working Conditions
Based primarily in a climate-controlled building with a senior center, commercial kitchen, and office. Occasional bending and twisting required. Must be able to occasionally lift and transfer a maximum of 50 pounds at various heights and surfaces. Travel may be required to other facility locations as necessary.

How to Apply:
Applications are available for download from the Charlevoix County website “Employment Opportunities” page, and need to be submitted by either via email or via mail to: Human Resources, 13513 Division Avenue, Charlevoix, MI 49720.

Company Name
Charlevoix County Commission on Aging

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