Great position for someone that likes a variety of work in a fun environment!
MARINA OFFICE ASSISTANT
We are seeking a Marina Office Assistant for the start of the 2023 season and beyond. An ideal candidate enjoys the marina atmosphere, is self-motivated, enthusiastic, likes wearing many different hats, learning new things, and will grow as our businesses and your skillsets grow. This position will work in mostly the office, retail shop, and gas dock but will include many other marina related tasks as needed. This is currently a full-time seasonal position through approximately November 1st with the possibility of some part time flexible schedule work in the off season.
Marina Office Assistant basic job description
The Marina Office Assistant is the frontline voice and contact for all marina and rental operations. The Marina Office Assistant is responsible for answering phones, taking rental reservations and inquiries, assisting marina service, storage, retail, and valet customers, and many other marina office related duties as needed. These duties will include basic office organization, general billing and accounting tasks, maintaining gas dock fuel system log and fuel ordering, cash handling and end of day totals. This is a position that wears many hats and requires a fun, self-motivated person with great attention to detail and follow through.
Marina Office Assistant Details
Office/Administrative/Clerical – (Approx 70% of duties)
General office duties including invoicing, billing, daily sales, payment processing, and categorizing receipts. Good Quickbooks and general accounting knowledge a huge plus!
Utilize Microsoft Office and various Google products to create and maintain documents, spreadsheets and more.
Answering phones – The Marina Office Assistant is the first and primary voice and point of contact for all incoming calls and during our busy season we receive a lot of calls! Must be able to think quickly, direct/answer as needed, and in a fun/friendly manner.
Rental Reservations/bookings – utilize our reservation system for online and phone call reservations.
Assist the owner as needed with various office duties, general marketing tasks, and all that entails running a small marina and watersports business.
Service Writeup & Billing – (Approx 10% of duties)
The Marina Office Assistant is will perform service customer meet and greet, service write up, and communicate and coordinate with the mechanic.
Management (Approx 10% of duties)
Gas Dock – Fuel system Management: Manages the day-to-day fuel totals and general oversight of the marina fuel tank system (aka the Gas Dock). Orders and pumps fuel as needed.
Will oversee much of the daily shipstore and gas dock. Will provide an assistance roll and very much work alongside the owners, Marina Operations Manager, Mechanic, and summer Marina & Watersports Specialists to ensure smooth operation and great customer service. We have a staff of approximately 15 and growing.
Detailing/Cleaning/General Labor (Approx 10% of duties)
Cleaning/washing/detailing of storage customer boats mostly in the pre and post boating season.
Helps maintain marina grounds – may include gardening, building cleaning, etc as needed
General Season/Schedule Overview
Our season is May 1st through November 1st but may extend and vary based on weather and needs. May 1st through mid-June we are busy preparing our storage customer boats ready for the summer as well as setting up for the rental/boating season. The rental boat season is extremely busy from approximately mid to late June through late August. At that time, the rental season slows down and we ramp up for the boat storage/service and marina “pack-up” season from approximately early September through October into early November. From approximately Memorial Weekend through Labor Day Weekend we are open 7 days a week 8:30/9am-6:30/7pm. Candidate should expect to work 5 to 6 days a week during this “peak” time. Outside of these dates we operate mostly on a Monday through Friday 9am-5pm schedule.
It is very important to us that we get the best person for the job and so there is some flexibility for the right candidate depending on their circumstance, needs, and desires. Qualities a candidate must possess: attention to detail and follow through, excellent phone skills, excellent organization, ability to multi-task and work in a fast-paced environment, great customer service skills, basic computer skills, and basic office skills. Immensely helpful but not required skills/knowledge: Quickbooks, knowledge of boating and the Lake Charlevoix area. There will be a a lot of training that goes into this position. The position will grow in both pay and responsibility for the right individual.
Hourly starting base pay is $18-19 per hour plus bonuses, plenty of busy season overtime if desired, 1-week paid vacation/sick time, and nice tips. We offer a 3% company match SIMPLE IRA after year 1.
TO APPLY: Please email a resume, any references, and a brief description about yourself and how this position is a good fit for you to: email@example.com. Please put “Summer Employment 2023” in the subject line. No phone calls please. We will contact you within a week of your application.
Thank you for your interest and look forward to hearing from you!